By Date

  
  Workshop No of Days Course Fees Date  
  March 2010        
  High Performance Selling and Powerful Closing Techniques Workshop  2 Days RM 1,900 3rd - 4th Mar 2010  
  The Power of 360 Branding Workshop  2 Days  RM 1,900  8th - 9th Mar 2010   
  Certified Contact Center Manager Program  3 Days RM 3,500 10th - 12th Mar 2010  
  Contact Center Inbound Tele-skills Workshop 2 Days  RM 800  24th - 25th Mar 2010   
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  April 2010        
  Essential Communication Skills Workshop  2 Days RM 800 5th - 6th Apr2010  
  Certified Contact Center Team Leader Program  2 Days RM 2,500 7th - 8th Apr 2010  
  Finance for Non Finance Manager Workshop  2 Days  RM 1,500 12th - 13th Apr 2010  
  Action Leadership Workshop  1 Day RM 1,900 13 April 2010  
  Event Management Workshop  1 Day RM 800 19th Apr 2010  
  Certified Help Desk Professional Program 2 Days  RM 1,900 26th - 27th Apr 2010  
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  May 2010        
  Stress & Time Management- The EQ Approach 2 Days RM 1,500  3rd - 4th May 2010  
  Train The Trainer – Experiential Learning Facilitation Workshop  2 Days RM 1,900  5th - 6th May 2010  
  Assertiveness & Conflict Management Workshop 2 Days  RM 1,900 10th - 11th May 2010  
  Effective Business Writing Skills Workshop  2 Days  RM 1,900 12th - 13th May 2010  
  Key Account Management & Selling to Senior Management Workshop  2 Days RM 1,900 17th - 18th May 2010  
  Program Kemahiran Penyeliaan Efektif  2 Days RM 1,200  19th - 20th May 2010  
  Leaders Launch: Young Executive Retreat 3 Days RM 2,800 21st - 23rd May 2010  
  Powerful Presentation Skills  Workshop  2 Days RM 1,900 24th - 25th May 2010  
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  June 2010        
  Managing Difficult Customers and Service Recovery Workshop   2 Days RM 1,900 1st - 2nd Jun 2010  
  Closing the Organization's Learning & Development Needs Workshop 2 Days RM 1,900 1st - 2nd Jun 2010  
  Certified Call Quality Management Program 3 Days RM 2,800 7th - 9th Jun 2010  
  Executive to Manager- The Transition Workshop  2 Days RM1,900 9th - 10th Jun 2010  
  Program Mengurus dan Mengendalikan Pelanggan Sukar  2 Days RM 1,200 14th - 15th Jun 2010  
  Persuasive Tele-Collection Workshop  2 Days RM 1,900 21st - 22nd Jun 2010  
  Coaching & Mentoring for Performance 2 Days RM 1900 23rd - 24th Jun 2010  
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By Programs

  
 
Communications and English Language Programs

  
  Workshop No of Days   Course Fees Date
  Essential Communication Skills Workshop  2 Days   RM 800 5th - 6th Apr 2010  
  Powerful Presentation Skills  Workshop  2 Days   RM 1,900 24th - 25th May 2010  
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Leadership and Management Development Training Programs

  
  Workshop No of Days   Course Fees Date  
  Action Leadership Workshop  1 Day   RM 1,900 13 April 2010  
  Executive to Manager- The Transition Workshop  2 Days   RM1,900 9th - 10th Jun 2010  
  Assertiveness & Conflict Management Workshop 2 Days    RM 1,900 10th - 11th May 2010  
  Program Kemahiran Penyeliaan Efektif  2 Days   RM 1,200  19th - 20th May 2010  
  Leaders Launch: Young Executive Retreat 3 Days   RM 2,800 21st - 23rd May 2010  
  Coaching & Mentoring for Performance 2 Days   RM 1900 23rd - 24th Jun 2010  
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Customer Interaction Management Training Programs

  
  Workshop No of Days   Course Fees Date  
  Customer Service Mindset & Attitude Workshop  2 Days   RM 1,200 19th - 20th Jan 2010  
  Contact Center Inbound Tele-skills Workshop 2 Days    RM 800  24th - 25th Mar 2010   
  Contact Center Inbound Teleskills 2 Days   RM 1,500 10th - 11th Nov 2010  
  Managing Difficult Customers and Service Recovery Workshop   2 Days   RM 1,900 1st - 2nd Jun 2010  
  Persuasive Tele-Collection Workshop  2 Days   RM 1,900 21st - 22nd Jun 2010  
  Certified Contact Center Team Leader Program  2 Days   RM 2,500 7th - 8th Apr 2010  
  Certified Contact Center Manager Program  3 Days   RM 3,500 10th - 12th Mar 2010  
  Program Mengurus dan Mengendalikan Pelanggan Sukar  2 Days   RM 1,200 14th - 15th Jun 2010  
  Certified Help Desk Professional Program 2 Days    RM 1,900 26th - 27th Apr 2010  
  Certified Call Quality Management Program 3 Days   RM 2,800 7th - 9th Jun 2010  
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Branding, Marketing & Media Training Programs

  
  Workshop No of Days   Course Fees Date  
  Event Management Workshop  1 Day   RM 800 19th Apr 2010  
  The Power of 360 Branding Workshop  2 Days    RM 1,900  8th - 9th Mar 2010  
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Technical Training Programs

  
  Workshop No of Days   Course Fees Date  
  Finance for Non Finance Manager Workshop  2 Days    RM 1,500 12th - 13th Apr 2010  
  Effective Business Writing Skills Workshop  2 Days    RM 1,900 12th - 13th May 2010  
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Human Capital and Training Development Training Programs

  
  Workshop No of Days   Course Fees Date  
  Train The Trainer – Experiential Learning Facilitation Workshop  2 Days   RM 1,900  5th - 6th May 2010  
  Stress & Time Management- The EQ Approach 2 Days   RM 1,500  3rd - 4th May 2010  
  Closing the Organization's Learning & Development Needs Workshop 2 Days   RM 1,900 1st - 2nd Jun 2010  
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Sales Dragon

  
  Workshop No of Days   Course Fees Date  
  Sales Dragon Selling: Unleash the Sales Dragon Within!  1 Day   RM 499 21st Jan 2010  
  High Performance Selling and Powerful Closing Techniques Workshop  2 Days   RM 1,900 3rd - 4th Mar 2010  
  Key Account Management & Selling to Senior Management Workshop  2 Days   RM 1,900 17th - 18th May 2010  
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Clerical Training Programs

  
  Workshop No of Days   Course Fees Date  
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