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All workshops stated below will be held either in KL or PJ By Date |
| Workshop | Venue | Date | ||
| February 2012 | ||||
| Effective Supervisory Skills | ALC, Damansara Perdana, P.J |
15th - 16th Feb 2012 |
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| Certified Contact Center Professional | ALC, Damansara Perdana, P.J |
15th - 16th Feb 2012 |
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| Certified Professional Trainer | Parkroyal Hotel, Kuala Lumpur |
20th - 23rd Feb 2012 |
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| Dealing with Difficult People @ Work | ALC, Damansara Perdana, P.J |
27th - 28th Feb 2012 |
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| March 2012 | ||||
| Masterclass Training on Employment Law Workshop | Parkroyal Hotel, Kuala Lumpur |
5th - 6th Mar 2012 |
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| Certified Contact Center Coach | Parkroyal Hotel, Kuala Lumpur |
5th - 7th Mar 2012 |
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| Effective Business Writing Skills | ALC, Damansara Perdana, P.J |
7th - 8th Mar 2012 |
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| Certified Contact Center Center Team Leader | Parkroyal Hotel, Kuala Lumpur |
21st - 22nd Mar 2012 |
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| Personal Grooming & Business Etiquette | ALC, Damansara Perdana, P.J |
26th - 27th Mar 2012 |
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| April 2012 | ||||
| Key Account Management and Selling to Senior Management | ALC, Damansara Perdana, P.J |
2th - 3th Apr 2012 |
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| Business Quantitative Methods – Evaluating Information for Better Business Decision | ALC, Damansara Perdana, P.J |
4th - 5th Apr 2012 |
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| Persuasive Tele- Collection | ALC, Damansara Perdana, P.J |
4th - 5th Apr 2012 |
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| Certified Call Quality Management | Parkroyal Hotel, Kuala Lumpur |
9th - 11th Apr 2012 |
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| Design, Operation and Maintenance of Centrifugal Pumps Workshop | Parkroyal Hotel, Kuala Lumpur |
16th - 17th Apr 2012 |
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| The New Executive | ALC, Damansara Perdana, P.J |
16th - 17th Apr 2012 |
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| Inbound/Outbound Consultative Tele-Selling Skills | ALC, Damansara Perdana, P.J |
16th - 17th Apr 2012 |
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| Contact Center Conference 2012 | Parkroyal Hotel, Kuala Lumpur |
23th - 24th Apr 2012 |
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| May 2012 | ||||
| Powerful Presentation Skills | Parkroyal Hotel, Kuala Lumpur |
9th - 10th May 2012 |
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| Prioritization & Time Management | ALC, Damansara Perdana, P.J |
14th - 15th May 2012 |
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| Certified Contact Center Manager | Parkroyal Hotel, Kuala Lumpur |
14th - 16th May 2012 |
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| Successfully Negotiating, Drafting & Managing Service Level Agreements | Parkroyal Hotel, Kuala Lumpur |
21th - 22th May 2012 |
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| 8D Problem Solving Methodology | ALC, Damansara Perdana, P.J |
23rd - 24th May 2012 |
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| June 2012 | ||||
| Certified Contact Center Trainer | Parkroyal Hotel, Kuala Lumpur |
11th - 13th Jun 2012 |
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| Business English Communication | ALC, Damansara Perdana, P.J |
13th - 14th Jun 2012 |
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| Certified Help Desk Professional Program | ALC, Damansara Perdana, P.J |
18th - 19th Jun 2012 |
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| Clerical Development Skills | ALC, Damansara Perdana, P.J |
20th - 21st Jun 2012 |
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| Managing Difficult Customer & Service Recovery | ALC, Damansara Perdana, P.J |
27th - 28th Jun 2012 |
By Programs |
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| Workshop | Venue | Date | ||
| Effective Supervisory Skills | ALC, Damansara Perdana, P.J |
15th - 16th Feb 2012 |
||
| Dealing with Difficult People @ Work | ALC, Damansara Perdana, P.J |
27th - 28th Feb 2012 |
||
| Effective Business Writing Skills | ALC, Damansara Perdana, P.J |
7th - 8th Mar 2012 |
||
| Personal Grooming & Business Etiquette | ALC, Damansara Perdana, P.J |
26th - 27th Mar 2012 |
||
| Masterclass Training on Employment Law Workshop | Parkroyal Hotel, Kuala Lumpur |
5th - 6th Mar 2012 |
||
| Key Account Management and Selling to Senior Management | ALC, Damansara Perdana, P.J |
2th - 3th Apr 2012 |
||
| Business Quantitative Methods – Evaluating Information for Better Business Decision | ALC, Damansara Perdana, P.J |
4th - 5th Apr 2012 |
||
| Persuasive Tele- Collection | ALC, Damansara Perdana, P.J |
4th - 5th Apr 2012 |
||
| The New Executive | ALC, Damansara Perdana, P.J |
16th - 17th Apr 2012 |
||
| Inbound/Outbound Consultative Tele-Selling Skills | ALC, Damansara Perdana, P.J |
16th - 17th Apr 2012 |
||
| Powerful Presentation Skills | Parkroyal Hotel, Kuala Lumpur |
9th - 10th May 2012 |
||
| Prioritization & Time Management | ALC, Damansara Perdana, P.J |
14th - 15th May 2012 |
||
| Successfully Negotiating, Drafting & Managing Service Level Agreements | Parkroyal Hotel, Kuala Lumpur |
21st - 22nd May 2012 |
||
| 8D Problem Solving Methodology | ALC, Damansara Perdana, P.J |
23rd - 24th May 2012 |
||
| Business English Communication | ALC, Damansara Perdana, P.J |
13th - 14th Jun 2012 |
||
| Clerical Development Skills | ALC, Damansara Perdana, P.J |
20th - 21st Jun 2012 |
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| Managing Difficult Customer & Service Recovery | ALC, Damansara Perdana, P.J |
27th - 28th Jun 2012 |
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| Workshop | Venue | Date | ||
| Certified Contact Center Professional | ALC, Damansara Perdana, P.J |
15th - 16th Feb 2012 |
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| Certified Professional Trainer | Parkroyal Hotel, Kuala Lumpur |
20th - 23rd Feb 2012 |
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| Certified Contact Center Coach | Parkroyal Hotel, Kuala Lumpur |
5th - 7th Mar 2012 |
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| Certified Contact Center Center Team Leader | Parkroyal Hotel, Kuala Lumpur |
21st - 22nd Mar 2012 |
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| Certified Call Quality Management | Parkroyal Hotel, Kuala Lumpur |
9th - 11rd Apr 2012 |
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| Contact Center Conference 2012 | Parkroyal Hotel, Kuala Lumpur |
23rd - 24th Apr2012 |
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| Certified Contact Center Manager | Parkroyal Hotel, Kuala Lumpur |
14th - 16th May 2012 |
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| Certified Contact Center Trainer | Parkroyal Hotel, Kuala Lumpur |
11th - 13th Jun 2012 |
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| Certified Help Desk Professional Program | ALC, Damansara Perdana, P.J |
18th - 19th Jun 2012 |
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| Workshop | Venue | Date | ||
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| Workshop | Venue | Date | ||
| Design, Operation and Maintenance of Centrifugal Pumps Workshop | Parkroyal Hotel, Kuala Lumpur |
16th - 17th Apr 2012 |
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