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All workshops stated below will be held either in KL or PJ
By Date
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Workshop |
Venue |
Date |
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February 2012 |
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Effective Supervisory Skills |
ALC, Damansara Perdana, P.J |
15th - 16th Feb 2012 |
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Certified Contact Center Professional |
ALC, Damansara Perdana, P.J |
15th - 16th Feb 2012 |
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Certified Professional Trainer |
Parkroyal Hotel, Kuala Lumpur |
20th - 23rd Feb 2012 |
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Dealing with Difficult People @ Work |
ALC, Damansara Perdana, P.J |
27th - 28th Feb 2012 |
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March 2012 |
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Masterclass Training on Employment Law Workshop |
Parkroyal Hotel, Kuala Lumpur |
5th - 6th Mar 2012 |
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Certified Contact Center Coach |
Parkroyal Hotel, Kuala Lumpur |
5th - 7th Mar 2012 |
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Effective Business Writing Skills |
ALC, Damansara Perdana, P.J |
7th - 8th Mar 2012 |
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Certified Contact Center Center Team Leader |
Parkroyal Hotel, Kuala Lumpur |
21st - 22nd Mar 2012 |
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Personal Grooming & Business Etiquette |
ALC, Damansara Perdana, P.J |
26th - 27th Mar 2012 |
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April 2012 |
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Key Account Management and Selling to Senior Management |
ALC, Damansara Perdana, P.J |
2th - 3th Apr 2012 |
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Business Quantitative Methods – Evaluating Information for Better Business Decision |
ALC, Damansara Perdana, P.J |
4th - 5th Apr 2012 |
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Persuasive Tele- Collection |
ALC, Damansara Perdana, P.J |
4th - 5th Apr 2012 |
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Certified Call Quality Management |
Parkroyal Hotel, Kuala Lumpur |
9th - 11th Apr 2012 |
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Design, Operation and Maintenance of Centrifugal Pumps Workshop |
Parkroyal Hotel, Kuala Lumpur |
16th - 17th Apr 2012 |
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The New Executive |
ALC, Damansara Perdana, P.J |
16th - 17th Apr 2012 |
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Inbound/Outbound Consultative Tele-Selling Skills |
ALC, Damansara Perdana, P.J |
16th - 17th Apr 2012 |
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Contact Center Conference 2012 |
Parkroyal Hotel, Kuala Lumpur |
23th - 24th Apr 2012 |
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May 2012 |
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Powerful Presentation Skills |
Parkroyal Hotel, Kuala Lumpur |
9th - 10th May 2012 |
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Prioritization & Time Management |
ALC, Damansara Perdana, P.J |
14th - 15th May 2012 |
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Certified Contact Center Manager |
Parkroyal Hotel, Kuala Lumpur |
14th - 16th May 2012 |
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Successfully Negotiating, Drafting & Managing Service Level Agreements |
Parkroyal Hotel, Kuala Lumpur |
21th - 22th May 2012 |
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8D Problem Solving Methodology |
ALC, Damansara Perdana, P.J |
23rd - 24th May 2012 |
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June 2012 |
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Certified Contact Center Trainer |
Parkroyal Hotel, Kuala Lumpur |
11th - 13th Jun 2012 |
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Business English Communication |
ALC, Damansara Perdana, P.J |
13th - 14th Jun 2012 |
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Certified Help Desk Professional Program |
ALC, Damansara Perdana, P.J |
18th - 19th Jun 2012 |
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Clerical Development Skills |
ALC, Damansara Perdana, P.J |
20th - 21st Jun 2012 |
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Managing Difficult Customer & Service Recovery |
ALC, Damansara Perdana, P.J |
27th - 28th Jun 2012 |
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|
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Workshop |
Venue |
Date |
|
| |
Effective Supervisory Skills |
ALC, Damansara Perdana, P.J |
15th - 16th Feb 2012 |
|
| |
Dealing with Difficult People @ Work |
ALC, Damansara Perdana, P.J |
27th - 28th Feb 2012 |
|
| |
Effective Business Writing Skills |
ALC, Damansara Perdana, P.J |
7th - 8th Mar 2012 |
|
| |
Personal Grooming & Business Etiquette |
ALC, Damansara Perdana, P.J |
26th - 27th Mar 2012 |
|
| |
Masterclass Training on Employment Law Workshop |
Parkroyal Hotel, Kuala Lumpur |
5th - 6th Mar 2012 |
|
| |
Key Account Management and Selling to Senior Management |
ALC, Damansara Perdana, P.J |
2th - 3th Apr 2012 |
|
| |
Business Quantitative Methods – Evaluating Information for Better Business Decision |
ALC, Damansara Perdana, P.J |
4th - 5th Apr 2012 |
|
| |
Persuasive Tele- Collection |
ALC, Damansara Perdana, P.J |
4th - 5th Apr 2012 |
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| |
The New Executive |
ALC, Damansara Perdana, P.J |
16th - 17th Apr 2012 |
|
| |
Inbound/Outbound Consultative Tele-Selling Skills |
ALC, Damansara Perdana, P.J |
16th - 17th Apr 2012 |
|
| |
Powerful Presentation Skills |
Parkroyal Hotel, Kuala Lumpur |
9th - 10th May 2012 |
|
| |
Prioritization & Time Management |
ALC, Damansara Perdana, P.J |
14th - 15th May 2012 |
|
| |
Successfully Negotiating, Drafting & Managing Service Level Agreements |
Parkroyal Hotel, Kuala Lumpur |
21st - 22nd May 2012 |
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8D Problem Solving Methodology |
ALC, Damansara Perdana, P.J |
23rd - 24th May 2012 |
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Business English Communication |
ALC, Damansara Perdana, P.J |
13th - 14th Jun 2012 |
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Clerical Development Skills |
ALC, Damansara Perdana, P.J |
20th - 21st Jun 2012 |
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Managing Difficult Customer & Service Recovery |
ALC, Damansara Perdana, P.J |
27th - 28th Jun 2012 |
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Workshop |
Venue |
Date |
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Certified Contact Center Professional |
ALC, Damansara Perdana, P.J |
15th - 16th Feb 2012 |
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Certified Professional Trainer |
Parkroyal Hotel, Kuala Lumpur |
20th - 23rd Feb 2012 |
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Certified Contact Center Coach |
Parkroyal Hotel, Kuala Lumpur |
5th - 7th Mar 2012 |
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Certified Contact Center Center Team Leader |
Parkroyal Hotel, Kuala Lumpur |
21st - 22nd Mar 2012 |
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Certified Call Quality Management |
Parkroyal Hotel, Kuala Lumpur |
9th - 11rd Apr 2012 |
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Contact Center Conference 2012 |
Parkroyal Hotel, Kuala Lumpur |
23rd - 24th Apr2012 |
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Certified Contact Center Manager |
Parkroyal Hotel, Kuala Lumpur |
14th - 16th May 2012 |
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Certified Contact Center Trainer |
Parkroyal Hotel, Kuala Lumpur |
11th - 13th Jun 2012 |
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Certified Help Desk Professional Program |
ALC, Damansara Perdana, P.J |
18th - 19th Jun 2012 |
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Workshop |
Venue |
Date |
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Workshop |
Venue |
Date |
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Design, Operation and Maintenance of Centrifugal Pumps Workshop |
Parkroyal Hotel, Kuala Lumpur |
16th - 17th Apr 2012 |
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