By Date

  
  Program No of Days Speaker Course Fees Date  
  January          
  Coaching for High Performance 2 Days Mr. Jeremy Lee RM1,900 13th - 14th January  
  Technical Report Writing 2 Days Mr. G. Sivalingam RM1,800 13th - 14th January  
  Electrical Engineering for Non-Electrical Engineers 2 Days Dr. Ismail Musirin RM2,500 TBC  
  Enhancing the Value of Procurement Function 2 Days Mr. Suso RM1,600 14th - 15th April  
  Effective Administration and Office Management Skills 2 Days Mr. Rais Rajan RM800 20th - 21st January  
             
 
February		          
  Certified Contact Center Team Leader 2 Days Mr. Ken Ng RM2,200 11th - 12th February  
  General Office Skills for Clerical and Admin Staff 2 Days Mr. Rais Rajan RM800 11th - 12th February  
  Certified Contact Center Manager 3 Days Mr. Ken Ng RM2,900 17th - 19th February  
  Customer Focused Selling (PROLUS) 2 Days Mr. Yandaro Amien RM800 18th - 19th February  
  Professional Project Management 3 Days Mr. M. Siva RM3,000 18th - 20th February  
  High Voltage Engineering in Your Working Place 2 Days Dr. Ismail Musirin RM2,500 TBC  
  Administration and Clerical Skills 2 Days Mr. Rais Rajan RM800 TBC  
  Negotiation Excellence - Effective Strategies and Skills 2 Days Mr. Suso RM1,600 23rd - 24th February  
  From Executive to Manager "The Transition" 2 Days Mr. Jeremy Lee RM1,900 25th - 26th February  
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March		          
  Brand Management for the Experience Economy 1 Day Mr. Ernie Chen RM2,500 10th March  
  Financial Competence and Clerical Skills for Clerks 2 Days Mr. Rais Rajan RM800 10th - 11th March  
  Electrical Wiring and Installation 2 Days Dr. Ismail Musirin RM2,500 TBC  
  Certified Help Desk Professional 2 Days Mr. Ken Ng RM2,000 11th - 12th March  
  Leadership 21 2 Days Dr. Randall Capps RM2,900 17th - 18th March  
  Towards Strategic Supply Chain Management 2 Days Mr. Suso RM1,600 17th - 18th March  
  Protection in Power Systems 2 Days Dr. Ismail Musirin RM2,500 TBC  
  Effective Communication Skills 2 Days Mr. Ernie Chen RM1,900 18th - 19th March  
  Powerful Presentation Skills 2 Days Mr. Ernie Chen RM1,900 25th - 26th March  
  English Communication Skills 2 Days Ms. Aneesa Alphonsus RM800 30th - 31st March  
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April		          
  Key Account Management and Selling to CXOs 2 Days Mr.Ken Ng RM1,900 1st - 2nd April  
  Media Communications 2 Days Ms. Aneesa Alphonsus RM1,900 7th - 8th April  
  Professional Image and Grooming 2 Days Ms. Wendy Lee RM1,900 7th - 8th April  
  Assertiveness and Conflict Management 2 Days Mr.Jeremy Lee RM1,900 15th - 16th April  
  Managing Difficult Customers and Service Recovery Essentials 2 Days Mr.Ken Ng RM1,900 15th - 16th April  
  Event Management 1 Day Mr. Earnest Bat RM800
22nd April
 
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May		          
  B2B Branding for Asia 1 Day Mr. Ernie Chen RM1,900 11th May  
  English For Executive and Non-Executive 2 Days Ms. Aneesa Alphonsus RM800 11th - 12th May  
  Certified Train the Trainer 4 Days Mr. Ken & Mr. Jeremy RM3,900 12th - 15th May  
  English Writing Skills 2 Days Ms. Aneesa Alphonsus RM800 18th - 19th May  
  PR and Media Management 2 Days Ms. Aneesa Alphonsus RM1,900 19th - 20th May  
  Action Leadership 2 Days Mr. Ernie Chen RM2,900 19th - 20th May  
  Tele-Collection Skills 2 Days Mr. Jeremy Lee RM1,900 26th - 27th May  
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June		          
  Handling Sales Objections and Negotiation 2 Days Mr. Ken Ng RM1,900 16th - 17th June  
  10 Ultimate Tips for Communication Confidence 2 Days Mr. Ernie Chen RM1,900 17th - 18th June  
  Train The Trainer Program 4 Days Mr. Ernie Chen RM4,800 22nd - 25th June  
  Media Interviewing Skills 1 Day Ms. Aneesa Alphonsus RM1,900 23rd June  
  10 Ultimate Tips for Presentation Confidence 2 Days Mr. Ernie Chen RM1,900 24th - 25th June  
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By Programs

  
 
Customer Interaction Management Training Programs

  
  Program No of Days Speaker Course Fees Date  
  Certified Contact Center Team Leader 2 Days Mr. Ken Ng RM2,200 11th - 12th February  
  Certified Contact Center Manager 3 Days Mr. Ken Ng RM2,900 17th - 19th February  
  Customer Focused Selling (PROLUS) 2 Days Mr. Yandaro Amien RM800 18th - 19th February  
  Certified Help Desk Professional 2 Days Mr. Ken Ng RM2,000 11th - 12th March  
  Managing Difficult Customers and Service Recovery Essentials 2 Days Mr. Ken Ng RM1,900 15th - 16th April  
  Key Account Management and Selling to CXOs Workshop 2 Days Mr. Ken Ng RM1,900 1st - 2nd April  
  Tele-Collection Skills 2 Days Mr. Jeremy Lee RM1,900 26th - 27th May  
  Handling Sales Objections and Negotiation 2 Days Mr. Ken Ng RM1,900 16th - 17th June  
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Human Capital and Training Development Training Programs

  
  Program No of Days Speaker Course Fees Date  
  Certified Train the Trainer 4 Days Mr. Ken & Mr. Jeremy RM3,900 12th - 15th May  
  Employment Law for Managers and Executives 2 Days Sarala Sloan RM1,500 12th - 13th May  
  Training Needs Analysis and Evaluation 2 Days Mr. Jeremy Lee RM1,900 21st - 22nd July  
  Behaviour Interviewing Skills 2 Days Mr. Jeremy Lee RM1,900 13th - 14th October  
  Employment Act 2 Days TBC RM1,900 TBC  
  Succession Planninng 2 Days TBC RM1,900 TBC  
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Leadership and Management Development Training Programs{r

  
  Program No of Days Speaker Course Fees Date  
  Coaching For High Performance 2 Days Mr. Jeremy Lee RM1,900 13th - 14th January  
  From Executive to Manager "The Transition" 2 Days Mr. Jeremy Lee RM1,900 25th - 26th February  
  Leadership 21 2 Days Dr. Randall Capps RM2,900 17th - 18th March  
  Assertiveness and Conflict Management 2 Days Mr. Jeremy Lee RM1,900 15th - 16th April  
  HR for Non-HR Exectuives and Managers 2 Days Sarala Sloan RM1,500 22nd - 23rd April  
  Action Leadership 2 Days Mr. Ernie Chen RM2,900 19th - 20th May  
  Finance for Non-Finance Managers 2 Days Dr. Yap Kim Len RM1,900 TBC  
  Cash Flow and Working Capital Management 2 Days Dr. Azhar Seruji RM1,900 TBC  
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Branding, Marketing & Media Training Programs

  
  Program No of Days Speaker Course Fees Date  
  Brand Management for the Experience Economy 1 Day Mr. Ernie Chen RM2,500 10th March  
  Media Communications 1 Day Ms. Aneesa Alphonsus RM1,900 8th April  
  PR and Media Management 2 Days Ms. Aneesa Alphonsus RM1,900 19th - 20th May  
  B2B Branding for Asia
1 Day
Mr. Ernie Chen
RM1,900
11th May
 
  Differentiating Your Brand 2 Days Mr. Ernie Chen RM1,900 7th - 8th July  
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Technical Training Programs

  
  Program No of Days Speaker Course Fees Date  
  Technical Report Writing 2 Days Mr. G. Sivalingam RM1,800 13th - 14th January  
  Professional Project Management 3 Days Mr. M. Siva RM3,000 18th - 20th February  
  IT Fundamentals for Non-IT Personnel 2 Days Thiagarajan RM1,500 14th - 15th July  
  Fundamentals of Lean Manufacturing 2 Days Mr. Suso RM1,900 TBC  
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Clerical Training Programs

  
  Program No of Days Speaker Course Fees Date  
  Effective Administration and Office Management Skills 2 Days Mr. Rais Rajan RM800 20th - 21st January  
  General Office Skills for Clerical and Admin Staff 2 Days Mr. Rais Rajan RM800 11th - 12th February  
  Financial Competence and Clerical Skills for Clerks 2 Days Mr. Rais Rajan RM800 10th - 11th March  
  Documenting Processes and Procedures
2 Days
G. Siva
RM1,500
23rd - 24th June
  
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Supply Chain Management Training Programs

  
  Program No of Days Speaker Course Fees Date  
  Negotiation Excellence - Effective Strategies and Skills 2 Days Mr. Suso RM1,600 23rd - 24th February  
  Towards Strategic Supply Chain Management 2 Days Mr. Suso RM1,600 17th - 18th March  
  Enhancing the Value of Procurement Function 2 Days Mr. Suso RM1,600 14th - 15th April  
  Supervisory Skills for the Manufacturing Industry 2 Days Mokhtar Said RM1,200 22nd - 23rd April  
  Global Procurement Best Practices 2 Days TBC RM1,600 TBC  
  Custom Procedures 2 Days TBC RM1,600 TBC  
  Insurance Claims and Valuation 2 Days TBC RM1,600 TBC  
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Conference

  
  Program No of Days Speaker Course Fees Date  
  Secretarial Conference 1 Day Guest Speakers RM1,000 TBC  
  Business Ventures Overseas 1 Day Guest Speakers RM950 TBC  
  M & A and Due Diligence 1 Day Guest Speakers RM950 TBC  
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outLOUD Studios Training Programs

  
  Program No of Days Speaker Course Fees Date  
  Effective Communication Skills 2 Days Mr. Ernie Chen RM1,900 18th - 19th March  
  Powerful Presentation Skills 2 Days Mr. Ernie Chen RM1,900 25th -26th March  
  English Communication Skills 2 Days Ms. Aneesa Alphonsus RM800 30th - 31st March  
  Professional Image and Grooming 2 Days Ms. Wendy Lee RM1,900 7th - 8th April  
  Event Management 1 Day Mr. Earnest Bat RM800 22nd April  
  English For Executives and Non-Executives 2 Days Ms. Aneesa Alphonsus RM800 11th - 12th May  
  English Writing Skills 2 Days Ms. Aneesa Alphonsus RM800 18th - 19th May  
  10 Ultimate Tips for Communication Confidence 2 Days Mr. Ernie Chen RM1,900 17th - 18th June  
  Train The Trainer Program 4 Days Mr. Ernie Chen RM4,800 22nd - 25th June  
  Media Interviewing Skills 2 Days Ms. Aneesa Alphonsus RM1,900 23rd June  
  10 Ultimate Tips for Presentation Confidence 2 Days Mr. Ernie Chen RM1,900 24th - 25th June  
  Business Writing Skills 2 Days Ms. Aneesa Alphonsus RM1,200 7th - 8th July  
  Creative Writing Skills 2 Days Ms. Aneesa Alphonsus RM1,200 14th - 15th July  
  Professional Speaking Skills 2 Days Mr. Ernie Chen RM3,200 29th - 30th July  
  Journalism Writing Skills 2 Days Ms. Aneesa Alphonsus RM1,200 4th - 5th August  
  Leaders Communicate! 2 Days Mr. Ernie Chen RM1,900 10th - 11th November  
  Leaders Speak! 2 Days Mr. Ernie Chen RM1,900 18th - 19th November  
  Entrepreneur Skills Development for Business Owner 1 Day Mr. Ernie Chen RM400 1st December  
  Entrepreneur Skills Development for Corporate Executive 1 Day Mr. Ernie Chen RM400 2nd December  
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