Ernie Chen
Asia's No 1 Business Coach
Ernie has a MA in Communication, BA in Mass Communication, BA in Theatre, a Certified Image Consultant and Global Certified Support Manager from America. He has more than 15 years of experience working with branding and advertising, mass communication, people development, entertainment, education and training industries. He is a serial entrepreneur and Group CEO of several successful companies.
Ernie forte is that he is a highly successful Business Coach and he helps his clients business growth.
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Jeremy Lee
The People Development Expert/ Master Trainer of Trainers
Jeremy is a Certified Personal Profiler, with Thomas International, a Chartered Management Accountant (ACMA), Chartered Accountant (Malaysia) and holds a MSc. in Engineering Business Management from Warwick University. He is a member of the Malaysian Association of Professional Speakers (MAPS) and International Federation of Professional Speakers. He is also a Certified Trainer from WKU. He helps people develop.
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Lam Yue Pek
Leadership / CEO Coaching Consultant
Lam Yue Pak is a Certified Public Accountant and a Certified Professional Trainer with over 20 years in top management positions in diversified groups based in Singapore and Malaysia. He received his early training as an auditor with Coopers & Lybrand (now PriceWaterhouse Coopers). He has both deep and wide experience in various industry segments and also cross-cultural exposure working with colleagues and business partners in the United Kingdom, Australia, Hong Kong & Indonesia.
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Shamsul B. Abdullah
Management and Development Expert
Shamsul B. Abdullah, a multi faceted and certified PSMB Trainer (TTT/0823) is highly requested by the industry due to his unique approach in his training. He is a man who wears many hats, and true to his reputations, he has always incorporated his knowledge and experience in the many areas and industries he had been into his training sessions. His experience in the banking, manufacturing, aviation & hospitality is put into good use in his training sessions.
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Customer Interaction Management |
Ken Ng
Master Sales Trainer
He is a Certified Professional Speaker and Certified Support Manager from Service Support Professional Association, America and holds a BSc in Marketing and Organizational Communication. Ken has been in the forefront of the Asian sales and customer interaction management industry since the mid-90’s and is better known as the “Sifu” to his peers, colleagues, partners and customers.
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Andy Yong
Sales and Service Specialist
A Certified Trainer from the Chartered Institute of Personnel & Development (Assoc-CIPD), UK, and Certified Professional Trainer from International Professional Managers Association (IPMA), UK, and Certified Trainer from Malaysia Institute of Management (PSMB-MIM). He is also a Certified Professional Hypnotherapist from International Association Counsellors and Therapist (IACT), USA and Certified Neuro Linguistic Programming Practitioner (NLP) from American Board of NLP (ABNLP).
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Dion Ooi
Sales and Service Specialist
A Certified Trainer with strong business acumen. Dion has worked as a sales and service professional in a wide variety of industrys such as Technology, Management, Logistics, Education and Training. He is worked with the small SME to the very large multinational corporation and starting businesses along the way. A trainer that learnt from experience and speaks from the heart.
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Roshini Visvananthan
Contact Center Specialist
Roshini graduated with honors from the University of Malaya and since then has had the opportunity of working with several national and International organizations. Her expertise lies in Contact Center People Development and Operations. |
Jude Gregory
Telesales and Contact Centre Trainer
Jude Gregory has an Honors Degree in Mechanical Engineering from a University in Manchester, he is currently pursuing a Masters Degree in Business and Management Physology with the University of Nottingham. Jude is a highly experience trainer for those working in the Contact Center and Telesales Environmemt. Jude has also specially designed training slides on financial planning tools, introduction to insurance, product knowledge for various insurance companies such as Allianz, RSA, ACE, HLA, CIMB, AXA.
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Sharmaine Chen
Sales/ Service and Grooming
Sharmaine Chen has a Diploma in Accounting with 16 years experiences in various industries such as Trading, Legal, Insurance, Retail and Manufacturer, Construction, Development, Railway, Shipping & Hospitality. She is an experience trainer and one that has blended academic smarts with lots of experiences and practicality. Making her customer service, sales, clerical and grooming trainings highly interactive and full of learning. |
Shamini Hari Dass
Contact Center Expert
Shamini Hari Dass has been involved in the education and training field for almost 10 years. Shamini has vast experience working with call centres in Malaysia. She has worked with leading giant technology MNCs, national players in the banking and insurance fields and NGO. Some of her notable positions were in companies such as Hewlett Packard and Teledirect Telecommerce.
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Nur Sakinah
Customer Interaction Expert
Nur Sakinah Abdul Samad has a BSc (Hons) in Environmental Science and a Masters Business Administration minor in Law from Universiti Teknologi MARA. She is also a Certified Trainer for Exceptional Customer via face to face and telephone and a Certified Contact Centre Manager from Adam's University, USA. She has extensive experience in the service line as she served Head of Customer Relationship Management in a GLC overseeing both the branch and contact center. |
Operations Management |
Advance Tan
Operations and Quality Improvement Expert
Mr. Advance Tan is a Mech. Engineer graduated from UTM and a MBA (General) from University of Hull. He is also certified in Certificate of Vocational Education and Training, CVET that qualifies him to be a trainer. He conducts training on operations process improvement and Quality improvements.
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Sivakumar Muniandi
Project Management Director
Siva is a Portfolio Director for several management and Technology, Centre of Excellence. He is an accomplished Project Management facilitator and trainer. Graduated in Bachelor Degree on Economics from University Malaya. Having PM certificate From Boston University and PMI, USA. Siva brings years of experience in business management and processes. He has been involved in the field of consulting and corporate education and training for the last 10 years.
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Peter S. Arokia
Supply Chain Expert
Peter S Arokia holds a Masters in Business Administration and a Diploma/Certificate in Industrial Management (UK). He has been a Corporate Facilitator and Lecturer for the last 6 years. He is a Chartered Member of the Chartered Institute of Logistics and Transport. In 2008 Peter S Arokia has earned the certification of CGSC BB (Certified Global Supply Chain Black Belt from US). He has been the Project Manager- Systems Application Management in two American MNCs: for over 4 years. He was the Manager in the various facets in Supply Chain Management (Logistics and Materials management) in American Multi Nationals for over 13 years and in Production Management in an American Multinational Company for 7 years.
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Human Capital and Finance
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Dr. Ng Kit Yoong (Kit)
Human Capital Management Consultant
Kit has a PhD in adult education from the University of Georgia, USA; Masters in Education (Adult Education) from University of Hiroshima, Japan; and, Bachelor in Communication (Hon) from Universiti Sains Malaysia. She is also fluent in spoken and written Japanese, with proficiency equivalent to Level 1, the highest level of Japanese Proficiency Test.
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Dr. Yap Kim Len
Accounting Expert
Dr. Yap Kim Len is the Dean of HELP Graduate School of HELP University College who holds a B.A (Hons) in Accounting, a Masters degree in International Business and International Finance from the United Kingdom and a Ph.D in Accounting from the University of Otago, New Zealand. A qualified accountant with a CPA from Australia, Dr. Yap is a Chartered Accountant of the Malaysia Institute of Accountants (MIA) with many years of accounting and auditing experience in the profession.
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Kevin Gan
Recruitment Specialist Coach
Kevin has over 13 years of working experience and corporate exposure (local & overseas) with Global Fortune 500 companies, predominantly in the Human Resource industry. Kevin serves in the executive committee of ICF (International Coach Federation), Malaysia Chapter as a Membership Director.
He is currently pursuing his PhD in Executive Coaching with Multimedia University, Cyberjaya.
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Credit Control
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Eric Neoh
Management and Collection Specialist
Eric Neoh holds a Masters in Business Finance and a Bachelor degree in Economics. Over a 22-year period, his roles have included being a banking advisor, business coach, mentor, trainer, pioneer/new product developer, marketer in sales with various corporations in Sydney, Australia as well as Malaysia. Trained by Citibankers when he started his career in the 80's and corporately groomed by a series of MBA qualified mentors; Eric has extensive broad range credit, collection, business & economic assessment capabilities. In his familiar field of banking and business economics; he has helped both client and institution with developing innovative products and provided "eureka" solutions allowing for speedy & effective corporate execution.
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Team Building and Events
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R. Mayuran
Team Building Expert
Mayuran has a Diploma in Electrical and Electronic Engineering and a BSc in Business Management & E-Commerce in addition to 12 years of actual work experience and 6 of that in Training & Development industry. He has worked in the manufacturing, sales & marketing, event management, contact center, (Business Process Outsourcing) BPO, Banking, and Automotive industries. All these industry knowledge he carries with him whenever he conducts any teambuilding.
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Language
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Irene Wong
Business English Expert
Irene holds a Master of Science (Guidance and Counselling) and a Bachelor of Education in Teaching English as a Second Language. She is a much sought after speaker/ trainer in the English language arena. She has more than 14 years of facilitating, training and lecturing experiences dealing with both working adults and students. Learning English is easy and fun with her.
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Personal Development and Enhancement
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Seko Ong
Life Motivator & Attitude Change Specialist
Seko Ong holds a double major Bachelor Degree in Marketing & Management and minor in Psychology from La Trobe University, Melbourne, Australia. She is a speaker and a corporate trainer in Life Motivation, Winning Over Oneself, Empowering Oneself, and Power of Leadership. She is also a Practicing Therapist.
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Wendy Lee
Image and Grooming Consultant
She holds a Bachelor of Science (Hons.) degree , with a Chemistry Major from University of Malaya. She trained under Ann Reinten of ‘The Australian Image Company’ and Pat Vincent Scott of ‘The Colourflair Studios, UK’, and became one of the few internationally trained and qualified image consultants in Malaysia.
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Ang Siew Ling
Statistic Consultant & Mathematics Expert
Siew Ling is a Statistic Consultant & Mathematics Expert with the ATCEN Group of companies. With a proven track record in the training & education industry, Siew Ling has more than 7 years of facilitating, training and lecturing experiences dealing with both working adults and students. She holds a Master of Science (Applied Statistics) and a Bachelor of Science in Statistics. She is a much sought after educator in the Mathematics.
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